We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
The secure attachments give me peace of mind about my pet’s safety.
I was looking for something that could help my senior Labrador get into our high bed easily, and I must say this ramp has exceeded all expectations. Plus, it’s super easy to keep clean after use!
This product brings unmatched convenience; not only does it save me from lifting my heavy fur baby into the backseat every time we go somewhere but also makes her independent enough to climb onto our bed at home without assistance.
My fur baby loves using this ramp! Not only does she feel more independent getting in and out of the car but also enjoys her newfound ability to climb onto our sofa whenever she pleases.
Perfect for larger breeds. The robust frame supports heavy weights easily.
We've recently adopted an older dog who struggles with joint pain so jumping in and out of vehicles wasn’t an option anymore. We needed something safe, stable but also easy clean after muddy park visits. This ramp checks all those boxes!
This ramp has made our road trips so much easier!
I'm thrilled with how versatile this dog ramp is - works great in both our car and at home. Plus cleaning? A breeze! Just wipe with a damp cloth or sponge after use.
The strength of this ramp is incredible, supports my large dog well.
With two large dogs in our household, getting them in and out of the backseat was always a hassle until we discovered this amazing product! Its strength and stability are commendable plus love how easy it is to keep clean – just need a damp cloth or soft sponge.
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support@luxoro.shop
Welcome to luxoro.shop. From day one our team keeps bringing together the finest materials and stunning design to create something very special for you. All our products are developed with a complete dedication to quality, durability, and functionality.